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Improve and automate your e-reputation.

It’s easy to get a perfect visibility of your customers’ satisfaction. Set up systematic surveys following their visit to the dealership and monitor internet and social networks reviews.

Create alerts to quickly address negative opinions and automate responses to improve your e-reputation.


Benefits for your activity

Improve your e-reputation

Make your customers your best ambassadors on online platforms​.

Automate your answers

Respond to 100% of customer reviews automatically.

Centralise your customer feedback

A single interface centralising Google, Facebook and Yellow Page reviews.

Main Features


Automatic customer reviews register​

Automate the customer reviews register thanks to satisfaction surveys and the collection of reviews posted on social networks.

Enhancing your customer database​

Get your customers to validate their personal data to keep your database up to date.

Real-time customer review alert ​

Automatic alert in case of negative review, enabling your teams to identify problems at source​.

Integrated with your DMS ​

Enrich your DMS customer data with satisfaction levels​.

Automated answers ​

Respond to 100% of reviews using the answer configurator​.

Monitor your customer satisfaction​

Use performance indicators to track changes in customer satisfaction and identify potential sources of dissatisfaction.

Download MaxSat brochure

Thanks to nextlane MaxSat, our customer satisfaction has continued to grow. Today, the tool enables us to carry out an in-depth analysis of each employee, to be more accurate, and to highlight the performance of our sales team.

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Nextlane solution DMS

Connect all your digital solutions with Nextlane, our open integration platform

Nextlane platform is specifically designed to accelerate digital projects in the automotive industry.

It provides a secure, centralized and uniform way to access our various applications through open APIs. It simplifies the integration of Nextlane’s DMS and digital solutions with all other systems used by automotive dealers and OEMs.

It’s architecture is OPEN, MODERN, FLEXIBLE and SCALABLE.

Download our white paper

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