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CRMAuto After Sales

Improve the efficiency of your dealerships by controlling all after-sales processes.

CRMAuto After Sales is designed specifically for the OEM automotive industry. Get perfect visibility of your workshop network’s activity, increase your sales, identify the most interesting vehicles to buy back, and build customer loyalty by creating a unique experience.

CRM-AUTO-AFTER-SALES

Benefits for your activity

Integrated with your stock catalogue and inventory

Easily connect your DMS to add your spare parts, and service menu to any service without any inventory conflict.

Detection of upselling opportunities

Extract your workshop activity to detect new upsell opportunities. Offer your customers the right vehicle to upgrade.

Improve workshop productivity

Give customers real-time visibility on repairs in progress using a two-ways communication portal. Maintenance or repairs no longer require phone calls or emails.

Main Features

CRM-AUTO-AFTER-SALES

Customer portal

Give your customers the possibility to check their vehicle with videos, images and quote details, and accept, postpone or decline services.

Automatic import of vehicle data

Eliminate all manual entry with automatic vehicle data import. Get all necessary works automatically suggested based on vehicle data such as km or age.

Multimedia damage report

Visual checkup of the damages with videos and images marked in a 360º car simulation.

Brand Management tools

Ensure consistent management of your brand by fully customizing all documents with your visual identity (logo, fonts, design…).

Vehicle condition videocheck

A video recording of the vehicle allows the end-user to check the vehicle’s condition and validate the repairs right away.

Online appointments management

Simply import appointments in the workshop agenda, whatever the source.

CRMAuto After Sales was born to address the crucial need for synchronous and asynchronous communication between workshops and customers while their cars are in service. We're committed to bridging this gap, ensuring a transparent and responsive experience throughout the vehicle's stay in the workshop.

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Nextlane solution DMS

Nextlane platform is specifically designed to accelerate digital projects in the automotive industry.

It provides a secure, centralized and uniform way to access our various applications through open APIs. It simplifies the integration of Nextlane’s DMS and digital solutions with all other systems used by automotive dealers and OEMs.

It’s architecture is OPEN, MODERN, FLEXIBLE and SCALABLE.

See how the Nextlane platform can speed up your transformation project

Download our white paper

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