Telink AI-powered tools
By
Telink PBX AB
Valid for
Kobra II
In
Sweden
Telink's AI-powered tools enable transcription, analysis, and summarization of calls, ensuring no key business opportunities are lost and providing advanced insights from the calls.
By turning your calls into detailed summaries and insights generated by artificial intelligence, you can monitor and optimize your customer interactions in a way that was previously impossible. You gain real-time insights, can quickly react to customer requests, follow up on potential deals, and thus maximize your sales and service processes.
Highlights
Key Features
- Automatic case creation: When a call comes in, it is automatically transcribed and creates a new case in the system.
- Clear overview and follow-up: The platform makes it easy to see the status of all active cases, from creation to closure.
- Searchable transcripts: By saving and transcribing calls, you can go back and search for details at any time.
Key Benefits
- Make informed decisions by identifying trends and opportunities.
- Get insights that help you optimize sales strategies and business processes.
- Save time by automating tasks and improve workflows.
- Provide better customer service by managing cases and tasks quickly and efficiently.
Telink PBX AB
Telink is a Swedish innovator in telephone exchange and communication platforms. They offer companies advanced AI solutions and cloud switches with powerful features that promote collaboration, increase efficiency, and simplify daily work.