Our professional services team is dedicated to assisting you in implementing our solutions and accelerating your projects. They are experts in managing DMS and CRM deployments for automotive manufacturers and dealerships.
With their guidance, you can rest assured that your projects will be delivered on time and according to your requirements.
Our team of experts conducts functional analysis with clients during the pre-sales phase. It allow them to understand your business context and determine how to better cutomize your solution to meet your needs.
In most projects, the key to success lies in a fast and seamless adoption by users of the solution. To achieve this goal our Customer Success Managers assist our clients in quickly mastering the solution and extracting genuine business value from their investment.
This team is your advocate at Nextlane. They make sure that product developments are aligned with your strategic priorities.
Our customer support team is here to assist you in managing the ticketing process, addressing your inquiries, resolving issues, and liaising with R&D to ensure incidents are solved quickly.
They guide you through the knowledge base and organize webinars to make sure that your solution is used to its fullest potential.
They can also assist you when you’re installing a new version of your software, ensuring a smooth upgrade process.