background image

MaxSat

Improve and automate your e-reputation

It’s easy to get a perfect visibility of your customers’ satisfaction. Set up systematic surveys following their visit to the dealership and monitor internet and social networks reviews.
Create alerts to quickly address negative opinions and automate responses to improve your e-reputation.

MaxSat​ Benefits

Improve your e-reputation​ ​

Make your customers your best ambassadors on online platforms​

Automate your answers

Respond to 100% of customer reviews automatically

Centralise your customer feedback

A single interface centralising Google, Facebook and Yellow Page reviews

testimony

« Thanks to the solution, our customer satisfaction has continued to grow. Today, the tool enables us to carry out an in-depth analysis of each employee, to be more accurate, and to highlight the performance of our sales team »

Philippe Dugardin - Groupe Dugardin President

They trust us

Main Features

Automatic customer reviews register​

Automate the customer reviews register thanks to satisfaction surveys and the collection of reviews posted on social networks.​

Enhancing your customer database​

Get your customers to validate their personal data to keep your database up to date.​

Real-time customer review alert ​

Automatic alert in case of negative review, enabling your teams to identify problems at source​.

Integrated with your DMS ​

Enrich your DMS customer data with satisfaction levels​.

Automated answers ​

Respond to 100% of reviews using the answer configurator​.

Monitor your customer satisfaction​

Use performance indicators to track changes in customer satisfaction and identify potential sources of dissatisfaction.​

Connect all your digital solutions with Nextlane, our open integration platform

Nextlane is a secure integration platform designed for the automotive industry that connects dealer management systems to OEM and third party solutions.

Nextlane is specifically designed to accelerate digitisation projects in the automotive industry by providing a secure, centralised and consistent way to access our various applications through open APIs. ​

This platform simplifies the integration of Nextlane's DMS and digital solutions with all other systems used by automotive dealers and OEMs.

Accelerate your projects

Reduce the time needed to integrate all your solutions

Increase efficiency

Eliminate duplicate entries and the risk of errors

Secure your data

Meets your business and security requirements

Simplify maintenance

Open and documented APIs