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CRMAuto After Sales

Improve the efficiency of your dealerships by controlling all after sales processes.

CRMAuto After Sales is designed specifically for the OEMautomotive industry. Get perfect visibility of your workshop network’s activity, increase your sales, identify the most interesting vehicles to buy back, and build customer loyalty by creating a unique experience.

CRMAuto After Sales benefits

Integrated with your stock catalogue and inventory

Easily connect your DMS to add your spare parts, and service menu to any service without any inventory conflict.

Detection of upselling opportunities

Extract your workshop activity to detect new upsell opportunities. Offer your customers the right vehicle to upgrade.

Improve workshop productivity

Give customers real-time visibility on repairs in progress using a two-ways communication portal. Maintenance or repairs no longer require phone calls or emails.

A high European adoption

5 minutes

per reception




videocheck reviews


monthly repairs for the network


« CRMAuto After Sales was born to address the crucial need for synchronous and asynchronous communication between workshops and customers while their cars are in service. We're committed to bridging this gap, ensuring a transparent and responsive experience throughout the vehicle's stay in the workshop. »

Sergio Canales - R&D director at Nextlane

Main features

Customer portal

Give your customers the possibility to check their vehicle with videos, images and quote details, and accept, postpone or decline services.

Automatic import of vehicle data

Eliminate all manual entry with automatic vehicle data import. Get all necessary works automatically suggested based on vehicle data such as km or age

Multimedia damage report

Visual checkup of the damages with videos and images marked in a 360º car simulation.

Brand Management tools

Ensure consistent management of your brand by fully customizing all documents with your visual identity (logo, fonts, design…).

Vehicle condition videocheck

A video recording of the vehicle allows the end-user to check the vehicle’s condition and validate the repairs right away

Online appointments management

Simply import appointments in the workshop agenda, whatever the source

Connect all your digital solutions with Nextlane, our open integration platform

Nextlane is a secure integration platform designed for the automotive industry that connects dealer management systems to OEM and third party solutions.

Nextlane is specifically designed to accelerate digitisation projects in the automotive industry by providing a secure, centralised and consistent way to access our various applications through open APIs. ​

This platform simplifies the integration of Imaweb's DMS and digital solutions with all other systems used by automotive dealers and OEMs.

Accelerate your projects

Reduce the time needed to integrate all your solutions.

Increase efficiency

Eliminate duplicate entries and the risk of errors.

Secure your data

Meets your business and security requirements.

Make maintenance easier

Open and documented APIs.

Optimize all your after-sales processes and make your business more efficient, from booking customer appointments to vehicle delivery.

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